You can always pay exact cash fare on board for all services. Driver can not make change.
Buy your CARTS fare instantly from your phone — for yourself or send a ride to a friend or family member. It’s fast, easy, and contactless!Use Token Transit to purchase your CARTS fares conveniently
Plan, Pay and Ride all CARTS services in one app!
Only for on-demand service in Bastrop, Elgin, La Grange, Lockhart, Marble Falls and Taylor.
There are 10 ticket stations located strategically throughout the CARTS service area. Riders may purchase paper passes at these locations. All CARTS services accept cash fares; however, passengers must provide exact change, as drivers do not carry cash and cannot make change.
If you are a non-profit, social service agency or an employer and need paper passes, fill out the following form. Paper passes can be mailed or picked up at a local CARTS station.
Explore hassle-free transit with CARTS. Our easy-to-understand fare zones ensure transparent pricing.
Connect with our Customer Service for fare details.
Enjoy half-price fares for eligible riders for:
Discover convenience with CARTS.
For more information on fare prices by service, visit our SERVICE page.
Plan, book, and pay for CARTS trips across 10 counties—all in one app. Track real-time buses, reserve Country Bus and CARTS NOW rides, and view Interurban Coach and Metro Connector schedules. When you’re ready to ride, pay right in the Transit app (securely powered by Token Transit—no extra app needed). Connect to CapMetro and more along the way.
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CARTS NOW has no predetermined routes or schedules, and rides are available within 15 minutes of scheduling.
This service provides curb-to-curb transportation between any two points within the Bastrop, Lockhart, Marble Falls, and Taylor City Limits. Users can request a ride from anywhere in town and meet their driver at a nearby curb or corner to be dropped off at a curb near their destination. The service is not limited to trips that bring riders to and from CARTS stations or transit stops.
The Transit App is a free mobile app that helps you plan your ride, track your bus in real time, and now — pay for your trip on CARTS!
CARTS NOW app for city on-demand rides:
CARTS NOW is a low-cost, on-demand, curb-to-curb ride service available in Bastrop, Elgin, La Grange, Lockhart, Marble Falls, and Taylor. With no fixed routes or schedules, riders can request a trip within the service zone and get picked up in as little as 15 minutes.
The Transit App and the CARTS NOW App are available for iOS and Android devices.
No. The Transit App is free to download, and there are only fees for purchasing or using a pass or ticket.
CARTS riders get a complimentary Transit Royale upgrade — an enhanced version of the app — just for using CARTS. It unlocks special features and makes the app even easier to use.
Download the Transit App, use the built-in trip planner to map a full journey door to door, and pay through the Transit App
For Transit App: You can pay using a Credit, Debit, or Prepaid debit card. On iOS devices, Apple Pay is also supported. You may also store value in your in-app digital wallet to use later.
Cash: You can also pay exact cash onboard, but drivers can’t give change.
Token Transit is a mobile fare payment app for CARTS fixed-route services, including Interurban Coach and Metro Connector. Buy digital tickets, store them on your phone, and simply show the pass to your driver. Download is available from the App Store or Google Play.
Yes—your receipt is automatically emailed to the address associated with your account immediately after purchase.
Absolutely! You can purchase tickets or add value to your wallet at any time and store them until you’re ready to activate them in Transit App
For Transit App:
You’ll find everything in your digital wallet within the Transit app:
Stored (inactive) tickets/passes remain in the wallet until activated.
For Token Transit App:
You’ll find it on ‘My Passes’
Transit doesn’t have a dedicated “round-trip” fare. Just buy and activate two one-way tickets—one for each direction.
Token Transit does not offer a dedicated “round-trip” fare option
Your credit card information will be stored within the apps .
You can add or remove credit/debit cards from your account.
Confirm that you have entered the correct details for your card, including the correct account number, expiration date, and security code. If your card is still declined, contact your bank for further assistance or try another card.
For Transit App:
In the “Transit fares” section, choose the pass or ticket you want to use and tap Activate next to the pass. To activate just one ticket/pass, simply tap the Activate button on the ticket or pass you would like to activate. It’ll transition into an active ticket with a QR code or validation screen you display to the driver.
For Token Transit:
Tap to use the pass on ‘My Passes’
An internet connection is only required for purchasing a ticket. It is NOT required to activate it.
Once active, your ticket will show a countdown timer labeled “time left”.
To expedite the boarding process, you should activate your pass or ticket on the app before boarding your bus and be ready to display it to the bus driver. An internet connection is only required for purchasing a ticket. It is NOT required to activate it.
If you are traveling with others and would need to use multiple tickets/passes.
You need to activate multiple tickets; tap Activate for each one individually. When you show your pass, you’ll be able to switch between all activated tickets.
If this occurs, you will need to purchase another ticket before your trip. Be sure not to activate a ticket or pass until you are boarding the bus.
Tickets don’t expire until they are activated.
Unfortunately, tickets are not transferable. You can buy passes for other passengers on your device but they need to board with you.
Yes, you can request a refund for a pass or ticket that you have not activated or used
Tickets can’t be changed, but support can help cancel the ticket and issue a refund so you can purchase the correct ticket.
